The information is being collected by The Morpeth Apartment, and the person responsible for handling data is Debbi Forsythe, who can be contacted via email at info@themorpethapartment.co.uk or by phone on 07710912199.
Information can be collected in the following ways:
Anonymous data (relating to your computer/device, not to you personally) is also collected whenever someone merely visits one of our web pages. This uses the Google Analytics service (see below), and it involves the use of cookies (see below).
For enquiries and/or bookings we will only collect the minimum information required for the purposes of being able to contact you and make an accurate record of the booking and process any payments relating to it.
The anonymous data relating to website traffic is limited to details of the device or connection being used to access our website (including the IP address of your computer, the country the connection is made from, the browser, etc.) and a record of the pages visited, plus the time spent on each page.
When you contact us, make a booking or sign up for our newsletter, your data is only used for the corresponding purposes. We will not pass your contact details and other personal data to a third party.
Some data will also be used for internal record keeping (e.g., for the accounts that we are legally obliged to maintain), and to help us assess how to improve the services that we offer.
Anonymous data collected from cookies is used purely to compile statistics regarding the website traffic so that we can judge how well the website is performing. The data is collected, and the statistics are compiled using the Google Analytics service. Click for general information about how Google’s services impact your privacy or click for the Google Analytics privacy policy.
We will not sell or rent your information to third parties.
We will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party when we are legally obliged to do so.
Anonymous data derived from cookies may be shared with third parties, but only for technical purposes, not marketing ones.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.
You can change your marketing preferences at any time by contacting us by email: info@themorpethapartment.co.uk or by phone on 07710912199.
The accuracy of your information is important. If you change your email address, or if you believe any of the other information we hold is inaccurate or out of date, please email us at: info@themorpethapartment.co.uk. Alternatively, you can contact us by phone and we will promptly correct any information found to be incorrect.
You have the right to ask for a copy of the information we hold about you, and this will be sent to you in electronic format free of charge.
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for marketing purposes;
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@themorpethapartment.co.uk
If you do not want Google Analytics to compile anonymous statistics about the interaction between your device and our website, you can download and install the Google Analytics Opt-Out Browser Add On.
Your right to be forgotten
Data will only be stored for as long as it is needed. Unnecessary data will be erased.
You have the right to ask for a copy of the information we hold about you, and this will be sent to you in electronic format free of charge.
When details such as your name and email address are submitted via a contact form or email, this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Once we receive your information, we make our best effort to ensure its security on our systems.
We provide an online service that allows you to pay for your booking using your credit card details or debit card details.
We do not store or process credit card details or debit card details on any of our systems; instead we use Stripe, which is a secure online payment gateway to process credit card payments and debit card payments on our behalf.
A cookie is a small file sent to your computer’s hard drive by a web page that you visit. Cookies allow web applications to recognise your device (not you personally) as you move from one page on the site to another, or if you revisit the site within a certain period of time. If you express a preference on a web page, for instance, that preference can then be recalled in the future. A cookie in no way gives us access to other files on your computer or to any other of your device’s functions.
We use traffic log cookies to compile statistics about the popularity of pages on our site and about how people have arrived here. This helps us improve our website. We only use this information for statistical purposes.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, however, you can usually modify your browser settings to decline or block cookies if you prefer.
What to do if you don’t want cookies to be set
Should you wish to disable cookies, please refer to your browser’s Help function. Please note, however, that disabling cookies will affect your ability to use this website, as the on-line booking system may not operate correctly without them. Many websites will not run correctly with cookies disabled, especially ones that require you to log in or that offer any form of checkout or booking process, as cookies are usually needed to keep track of individual transactions.